Brand awareness is the foundation of every marketing funnel. Before a prospect can evaluate your product, request a demo, or make a purchase, they need to know you exist. Social media remains one of the most effective and cost-efficient channels for building that initial awareness, particularly for DTC brands and growth-stage companies operating with limited budgets.
But posting content and hoping for the best is not a strategy. Building brand awareness through social media requires deliberate choices about platforms, content formats, community management, and measurement. Below is a framework for doing it well.
Many growth teams focus exclusively on bottom-of-funnel metrics: cost per acquisition, ROAS, and conversion rates. These metrics matter, but they measure the output of a system that depends on a healthy top of funnel. Without sustained brand awareness efforts, your bottom-of-funnel campaigns gradually lose efficiency as audiences fatigue and acquisition costs climb.
Brand awareness creates three compounding advantages:
Understanding where awareness sits in the marketing funnel helps you allocate budget and creative resources appropriately across the customer journey.
Not every social platform serves every brand equally. The right platform depends on where your target audience spends time, what content format suits your product, and how much creative capacity your team can sustain.
The biggest mistake brands make is spreading themselves across every platform simultaneously. Start with one or two platforms where your audience is most concentrated, build a sustainable publishing cadence, then expand once you have validated your content approach.
Awareness content is not sales content. The goal at the top of the funnel is to deliver value, entertain, or educate, not to push a product. Brands that lead with value earn attention. Brands that lead with sales pitches get ignored.
Allocate roughly 80 percent of your social content to value-driven posts (education, entertainment, community engagement) and 20 percent to direct promotion (product launches, sales, offers). This ratio builds trust and keeps your audience engaged rather than fatigued by constant selling.
Educational Content. Teach your audience something useful that connects to your product category. A skincare brand might explain how to read ingredient labels. A marketing agency might share a framework for ad creative testing. Educational content positions your brand as an authority and creates shareability.
Behind-the-Scenes Content. Show how your product is made, introduce team members, or document the building of a new feature. This type of content humanizes your brand and creates emotional connection. People buy from brands they feel they know.
User-Generated Content (UGC). Customers sharing their experience with your product is the most credible form of social proof. Encourage UGC through branded hashtags, post-purchase emails requesting reviews, and re-sharing customer content with credit. UGC also performs exceptionally well as paid ad creative.
Trend Participation. Engaging with trending audio, challenges, and formats on TikTok and Reels puts your brand in front of audiences who are not yet following you. The key is relevance -- participate in trends that connect naturally to your brand rather than forcing a fit.
Community and Engagement Posts. Polls, questions, this-or-that comparisons, and reply-bait posts generate comments and shares, which signal engagement to algorithms and extend organic reach.
There is a critical difference between an audience and a community. An audience watches. A community participates. Brands that build community around their product create a self-sustaining awareness engine where members introduce new people to the brand organically.
Community building is a long game. It does not produce overnight spikes in follower count. But the brands with the strongest communities have the lowest acquisition costs and the highest lifetime customer values.
Influencer marketing, when done correctly, is one of the fastest ways to generate brand awareness with a target audience you have not yet reached. The key phrase is "when done correctly." Poorly aligned partnerships waste budget and can damage brand perception.
Organic reach on most social platforms has declined significantly over the past several years. Brands that rely exclusively on organic posting limit their awareness ceiling. A smart paid amplification strategy extends the reach of your best-performing organic content to new, targeted audiences.
The combination of strong organic content and strategic paid amplification creates a growth marketing channel that scales efficiently. Organic builds the content engine. Paid extends its reach.
Brand awareness is harder to measure than direct response, but it is not unmeasurable. The key is identifying the right leading indicators and tracking them consistently over time.
Avoid vanity metrics in isolation. A million impressions mean nothing if those impressions do not reach your target audience. Align your awareness metrics with business outcomes by tracking the correlation between awareness activity and downstream conversion rates.
Social media brand awareness is not built overnight. It is built through consistent, value-driven content published on the right platforms, supported by community engagement and strategic paid amplification. The brands that invest in awareness today build the audience that sustains growth tomorrow.
Choose one or two platforms, commit to a sustainable content cadence, engage authentically with your community, and measure what matters. Brand awareness is not a vanity exercise. It is the foundation of a marketing engine that compounds over time.
There's no question here—we love advertising with Facebook because the platform continues to provide tools for eCommerce markers to reach an ever-broadening audience.
In 2015, Facebook launched Dynamic Product Ads (DPAs), a way for companies to get their ads in front of people who had visited and/or interacted with their Facebook page or website in the past. In 2017, Facebook expanded on this advertising format by launching Dynamic Ads for Broad Audiences (DABAs). This tool dramatically expands the potential reach of Facebook ads, helping eCommerce businesses improve ad performance.
DABAs expand on the concept of DPAs. However, instead of showing your ad to people who have previously interacted with your company, with DABAs, Facebook expands that audience to those people who have searched for a similar product or service to the ones you offer and/or who have interacted with a company similar to yours.
Obviously, this changes the dynamics of these ads from simply "preaching to the choir" to exposing your product to those who want what you are selling, but haven't yet heard of your company.
When you're not preaching to the choir, your ads can pop-and-lock their way to reach expanded audiences.
DABA campaigns aren't limited to Facebook feeds alone. They can appear on any of the Facebook platforms, including Instagram and Audience Network. They can be single-image ads, carousel ads, and collection ads. In addition, these ads are available across devices, including PCs and laptops, as well as mobile traffic.
With more than 2.5 billion registered users on Facebook and another one billion on Instagram, the potential of this marketing tool is difficult to ignore.
DABA campaigns are a great tool for reaching new customers aka top-of-funnel traffic. This ad tool considers the user's interest, behavior, and demographic data when deciding what ads an individual user will see. This can be beneficial when introducing a new product or a new marketing campaign. You can get your product information in front of potential customers who have already expressed interest (via their actions) in a product like the one you are promoting.
To make the most of your DABA campaigns, we suggest the following Best Practices:
1. Make sure that you write your ad to appeal to new customers. Since the goal of DABAs is to attract new customers to your eCommerce business, you want to write your ad to draw in those people. Don't assume in your ad copy that the reader has any knowledge or preconceived notion of your product or business.
2. Use demographics to fine-tune your audience. While Facebook and its subsidiaries have more than four billion registered users, it's not likely that all of them will have an interest in your product (unless you’re selling pizza—we imagine that’s a pretty universal sell 😋).
For example, are you interested in marketing to customers overseas? If not, you can limit your ad placement to US users. Are you looking to drive business to your local eatery? If so, then you'll want to hone your demographic information even more, so that only people within driving distance of your restaurant see your ad.
3. If you're using product sets, make sure to include a good number of products in each set. Facebook uses AI with DABAs to "learn" about its site visitors' preferences and extrapolate what products might interest them tomorrow...or next week. By including a large number of products in your set, the Facebook algorithm has room to work its magic and match a broader number of potential customers with products.
4. Exclude your current customers. Since you are looking for new customers with your DABA campaign, you want to exclude the people who have purchased from you in the past. We suggest those who purchased in the last 30 days. This function is found under "targeting". You exclude these people because you don't want your numbers to be skewed by people who already know and like your products.
5. Engage in ad testing to see what's working. Ad testing (which is an umbrella term for split tests and lift tests) will show you if you should replace some of your existing prospecting campaigns with DABAs.
Setting up a marketing campaign using DABA isn't difficult. It just takes a few steps. The good news is that you only have to do most of these steps once.
Dynamic Ads for Broader Audiences can dramatically transform your business. However, it does take a little bit of time and effort to set up.
At EmberTribe, we've been optimizing social media advertising like DABAs for our clients for several years and can do the tedious legwork for you so that you can concentrate on what you do best—interact with your customers.
To learn more about using Facebook ads for eCommerce and how to make dynamic ads for broad audiences work for you, book a call now!
Here at EmberTribe, we are continually running different tests and helping our clients find their best approach for their growth marketing. This is not a cut-and-dry approach because every brand and their target audience is different.
When it comes to some of ourbest-performing ads, you will notice they are all very diverse and customized for the brand they represent.
Here are some key ad creation concepts that are currently working to boost engagement for some of our clients.
Get a look inside how we develop ad angles, experiment with creative, and generate ads that get results with these 9 components of a high-performing ad.
This ad may not necessarily seem like a show-stopper, but it’s pulling in 80% of this client's email leads. Between the alluring look of the image with the message overlay and the direct call to the customer within the first two lines of the ad copy, people are drawn to stop.
The copy is direct and engaging for the people it’s supposed to be engaging for. The people who aren’t within the target audience will just scroll right by (which means fewer wasted clicks for the client).
You don’t need to target everyone. In fact, you shouldn’t target everyone. Pinpointing a very select audience is the best way to create the kind of ad that is going to speak to the right people.
Targeting the middle-of-the-funnel crowd worked well for Casa Pilates Equipment. Rather than shoot for those at the very beginning of the buyer’s journey, this ad is jumping right into that mid-point, where the targeted audience has beyond beginner knowledge about yoga and may be looking to add some equipment to their home studio.
Adding the title “My Self-Quarantine Savior!” resonated with the users who were feeling stuck at home. The copy stays focused on the buyer, clarifying how the Casa Pilates team is there to help, how customers are happy with the great service, and how the machines are made to be durable investments.
This ad worked well for remarketing purposes, targeting the crowd that was already somewhat familiar with Casa Pilates Equipment.
For this ad, the client clearly had an edge—they had their product on Kelly Ripa and we were able to include this 50-second clip of her raving about it. This was paired with a very short, interest-piquing quote from Kelly (“This is quite possibly the greatest thing ever”) and a quick two-liner about the product.
If you have a high-quality asset, like this video, you don’t have to try to add competing text. We let the asset shine on its own and it quickly became a high-performer for this client.
Essentially, you want to get out of the way and let a video like this do all the talking for you.
This ad is another one that might not seem like much at first glance, but all the elements are working for it.
These are top-sellers on the site and the ad plays blinking text that is just enough to catch someone’s eye as they are scrolling past. It is a great ad for a top-of-the-funnel lead because it showcases these products and offers a simple introduction to the brand.
“The best yard games for any age” is a title that communicates plenty of other game options. The text itself on the image “NEW GAMES, NEW ARRIVALS” is a call to novelty, which is often a great tool for piquing interest and getting the click-thru.
This example is the top-earning ad for this client.
A 10-second smack-in-the-face video of images with text overlay is very attention-grabbing for just about anyone, but really speaks to the Bulletprute audience.
We know that we're targeting a very cut-and-dry audience that is after quality and wants to know what they're getting for the money. Knowing your audience well is a huge asset that is crucial for a successful campaign.
An ad trying to evoke sadness, joy or excitement just wouldn’t go over nearly as well with this audience. This ad feels inspirational and gritty but places a lot of focus on the product's durability and value.
Including the link within the ad text offers a double CTA that often works well.
This product is targeting a very specific type of hair (3-4C curls), so the video of it in action offers a lot of impact. Showing the brush gently and easily slide through the thick, healthy hair is a huge selling point.
Anyone with this type of hair is familiar with how much the small bristles can get caught and tangle the hair. The thick nature of the product is a huge selling point and this ad centered in on that value. The ad copy backs this value with the 100% satisfaction guarantee promise.
This is a story-telling ad with a powerful video that reveals the story behind Combat Flags. Telling the audience about the company’s “why” often makes a big difference in how customers perceive the value.
There are a lot of people who make similar kinds of patches, but Dan is a veteran who creates patches from retired fatigues. His mission really sets apart his brand.
In the past, he was able to get traffic by just including product images. But, this story-telling ad really took the attention to the next level. People want to know about the companies they are supporting. They will choose a good story over a generic one just about every time.
This stunning image showcases everything beautiful about beachwear. The women pictured are in a natural element and look like they are just walking through the seagrass near beach dunes. From their hair to their outfits and surroundings—nothing looks contrived or overdone. They look comfortable and happy—which are huge selling points for swimsuits.
The ad copy mentions “luxe” which is then repeated in concept by the title, “Inspired by the lush textures found in a Moroccan market…”
This ad appeals to an unusual product value for this industry and it uses an authentic (but polished) approach that is very appealing to those in its target audience.
Don’t be afraid to let the focus fall directly on the product. This appealing image is very reminiscent of the flat lays that are popular on Instagram. It lets the coffee speak for itself. And, the audience targeted here is one seeking out simply good brands and love pour-over coffee.
The “FREE Shipping over $25” is an offer that is likely to pique some interest. Many free shipping promises start at $35 (Target) or higher, and $25 doesn’t sound like an unreasonable amount to spend on coffee to someone who will go through a few bags in just as many weeks.
Getting an offer into the ad can sometimes get a click-through. In this case, the product looks good, plus interests leads to check out how many bags they need to buy to get to the free shipping.
Are you trying to up your ad game? Our growth marketing agency team could help.
We work with clients spanning all industries to pinpoint their audience and increase their traffic through paid social. We focus on the metrics to find the growth marketing ads that work best for you.
If you're ready to outsource, we can help take the load off.
Talk to us today about how to get better results with your ad spend.
If you have a store on Shopify, you are in it to generate sales.
One of the best ways to drive revenue is through email marketing to your Shopify customers. Email marketing is a powerful tool for retaining customers and keeping them engaged with your brand long after the initial purchase.
A valuable feature of Shopify is that each time customers create an account at your eCommerce site, they are agreeing to receive messages from your store. That lays the foundation for using Shopify email marketing as a direct connection to your customers -- one that you own and control entirely.
Unlike social media or paid ads, which customers may scroll past without noticing, emails are delivered directly to their inbox. Email marketing also provides an exceptionally high ROI. For every dollar you spend on email marketing, companies report an average return of $42 -- a figure that consistently outperforms every other digital channel.
If you are looking for D2C (direct-to-consumer) email marketing templates to help ramp up sales, here is what you need to know.
Before diving into the specific templates, it is worth understanding why email deserves a central role in your Shopify marketing stack.
You own the channel. Unlike Facebook or Instagram, where algorithm changes can cut your reach overnight, your email list is an asset you fully control. No platform can throttle your access to subscribers who opted in.
Segmentation drives personalization. Shopify's native data -- purchase history, browsing behavior, average order value -- allows you to segment your audience and send highly relevant messages. Personalized emails generate transaction rates six times higher than generic broadcasts.
Email fuels the full funnel. From upper-funnel awareness through lower-funnel conversion, email meets customers at every stage. Welcome sequences introduce your brand, post-purchase flows build loyalty, and win-back campaigns re-engage lapsed buyers.
Timing is automated. The most effective Shopify email marketing strategies rely on behavioral triggers rather than manual sends. When a customer takes (or does not take) a specific action, the right message arrives automatically at the right moment.
There are many Shopify email marketing templates you may choose to test with your customers. However, the three most important Shopify emails you need in your toolbox are:
We are going to break down the purpose of each of these message types, provide examples, and give you free customizable email templates to use for your Shopify store.
The welcome email is your first formal introduction to your customers. They might have found you through an ad, through social media, or via organic search, but up until this point you have not had the opportunity to speak directly to your audience. With emails, you can send highly personalized messages to people who have entered your funnel.
This email should introduce your brand, define your unique selling proposition, and nudge people to become customers.
Key metrics to watch: Open rates for welcome emails typically range from 50-60%, far exceeding the 15-25% average for regular marketing emails. If your welcome email open rate falls below 40%, revisit your subject line and sender name.
Subject: Welcome to our family!
Janna, thanks for joining our community!
We believe in using only carbon-neutral raw materials and sustainable products to create a diverse line of distinct and colorful jewelry that will make you look great.
Check out our new springtime collection and get 10% off your first order.
SHOP NOW
Subject: Welcome to our family!
[FIRST NAME], thanks for joining our community!
We believe in [UNIQUE VALUE PROPOSITION].
Check out [PRODUCT or COLLECTION] and [OFFER] for your first order.
[Call-to-action button]
After a purchase, you should always send a thank you to your customer to solidify the relationship and reassure them that their order is being processed.
This email message should also include order and tracking information.
Order confirmation emails have the highest open rates in eCommerce -- often exceeding 70%. Now that you have your customer's attention, you have a prime opportunity to upsell related products or offer an additional incentive to attract repeat business.
Subject: Your order confirmation
Lindsey, thanks for the order! We will process it as soon as possible and let you know when it is shipped.
Here is your order summary:
View your order online. If you have any questions about your order, please contact us.
Customers that bought this often purchased these items.
It is not too late to add them to your purchase and get them delivered together with no additional shipping charges.
If you order from us again, please use the discount code SUMMERTIME10 for 10% off your next order. Remember, shipping is always free!
SHOP NOW
Subject: Your order confirmation
[First Name], thanks for the order! We will process it as soon as possible and let you know when it is shipped.
Here is your order summary:
[LIST ORDER DETAILS]
View your order online [Include a link]. If you have any questions about your order, please contact us [Link to contact information].
Customers that bought this often purchased these items.
[LIST COMPATIBLE ITEMS]
It is not too late to add them to your purchase and get them delivered together with no additional shipping charges.
If you order from us again, please use this [OFFER] for [EXCLUSIVE BENEFIT], and remember [UNIQUE CUSTOMER SERVICE CALL OUT]!
[Call-to-action button]
When an item ships, you should also send a shipping email with an order update and tracking information. It is another effective touchpoint to seek additional sales.
Subject: Your Order Has Shipped
Logan, your order #1234567890 has shipped.
It is scheduled to arrive on May 3rd via UPS. Use tracking number 0000000000000456 to follow its journey to your door.
We want to thank you for being a loyal customer and offer you this exclusive discount code for your next order. Use code IMAHAPPYCUSTOMER to get 10% off your next purchase.
Subject: Your Order Has Shipped
[FIRST NAME], your order [ORDER NUMBER] has shipped. It is scheduled to arrive on [DATE] via UPS. Use tracking number [TRACKING NUMBER] to follow its journey to your door.
We want to thank you for being a loyal customer and offer you this exclusive discount code for your next order. Use code [UNIQUE CODE] to get [OFFER].
It is frustrating that so many shoppers select items and put them in their shopping carts but never complete the sale. More than 8 out of 10 online shopping orders were abandoned in recent years, according to industry data. These are prime targets for remarketing.
Think of the abandoned cart email in two stages. The first should be sent within an hour after the abandonment occurs. It should remind shoppers that they did not complete the sale. The second should occur a day or two after the first email to remind them again and offer them an incentive to convert.
Subject: Your cart is waiting
Trina, are you still thinking it over? We noticed you left some items in your shopping cart. Do not worry, they are still waiting for you!
Click here to keep shopping
Subject: Your cart is waiting
[FIRST NAME], are you still thinking it over?
We noticed you left some items in your shopping cart. Do not worry, they are still waiting for you!
[CALL-TO-ACTION]
Subject: Items in your cart are about to expire
Trina, those items you left in your shopping cart are about to expire. If you are ready to make your purchase, act now!
Still not sure? If you buy within the next 24 hours, you can use the special discount code 5OFFTODAY to get a 5% discount on your purchase.
USE DISCOUNT
[FIRST NAME], those items you left in your shopping cart are about to expire. If you are ready to make your purchase, act now!
Still not sure? If you [ACTION TO TAKE], you can use the [SPECIAL OFFER] on your purchase.
[CALL-TO-ACTION BUTTON]
If they have not acted after the second email, they are probably not going to convert on this purchase for the time being, but at least they have entered your funnel.
The difference between a mediocre abandoned cart sequence and a high-performing one comes down to timing and escalation:
Even modest recovery rates translate to significant revenue at scale. A store processing 1,000 abandoned carts per month that recovers just 10% is reclaiming 100 orders that would have otherwise been lost.
Launching email campaigns is only the beginning. To continuously improve your Shopify email marketing, track these core metrics:
For a deeper understanding of how email communications flow and impact deliverability, review our guide on email flow fundamentals.
Another effective email tactic is targeted at lapsed customers. It can be as simple as letting customers know you have missed them, highlighting a product or new promotion, and adding an incentive to entice them to re-engage.
You may also want to use email marketing for:
Consider pairing your email strategy with SMS marketing for time-sensitive offers and transactional updates. SMS open rates exceed 95%, making it an ideal complement to email for abandoned cart recovery and shipping notifications.
For brands exploring the ideal format for their regular newsletters, our analysis of newsletter length best practices provides data-driven guidance on keeping subscribers engaged without overwhelming them.
EmberTribe is an eCommerce Digital Marketing Agency that gets results. We use email marketing as part of our proven growth system that has driven hundreds of millions of dollars in eCommerce sales. While email marketing is an important part of your growth strategy, it takes a comprehensive marketing strategy to achieve greatness.
If you are ready to significantly increase conversions and revenue for your D2C eCommerce site, contact us at EmberTribe today and let us help you grow your business.
Search marketing is one of the highest-ROI channels available to growth-stage brands, yet most companies lean too heavily on one side of the equation. They either pour budget into paid search and watch traffic vanish the moment spend stops, or they commit entirely to organic SEO and wait months for results that may never materialize.
The best-performing brands do both, and they do both strategically. Below, we break down exactly how SEO and SEM work independently, where each one excels, and how to build a balanced search marketing plan that compounds over time.
Search marketing refers to getting your website and web pages to rank prominently on search engines like Google and Bing through both paid and unpaid methods.
Ranking well is non-negotiable. Studies consistently show that the vast majority of web users look no further than the first page of search results. With billions of active websites competing for attention, the gap between page one and page two is the difference between visibility and obscurity.
The strongest search marketing strategies combine both organic and paid methods. Organic growth tends to be more cost-effective over the long run, but results take time to build. Once you have established authority, though, those rankings tend to hold. Paid advertising, on the other hand, delivers immediate visibility but disappears the instant your budget runs out.
Understanding this dynamic is the foundation of any balanced search marketing plan.
Search Engine Optimization is the discipline of earning high rankings on search engines through organic, unpaid methods. It requires a combination of content quality, technical rigor, and off-site authority building.
There are three primary pillars of SEO, and each one plays a distinct role in how search engines evaluate your site.
On-page SEO involves everything that lives directly on your web pages. This includes the content itself, how keywords are used, heading structure, meta tags, and image optimization.
The most important factor by far is content quality. Google uses sophisticated machine-learning algorithms to evaluate whether your content genuinely serves the searcher's intent. The algorithm looks at how closely your content aligns with authoritative sources in your field, how long readers stay on the page, and whether the content format matches user expectations.
To optimize on-page SEO effectively, focus on these fundamentals:
A popular planning approach for on-page SEO is the topic cluster model, where pillar pages link to related cluster content. This signals topical authority to search engines and helps users navigate your site more effectively.
Technical SEO covers the behind-the-scenes elements that affect how search engines crawl and index your site. This includes page load speed, mobile responsiveness, site architecture, HTTPS security, XML sitemaps, and structured data markup.
Technical SEO mistakes are some of the most common barriers to ranking. A site that loads slowly or renders poorly on mobile devices will struggle to rank regardless of how strong the content is. Google has been explicit that Core Web Vitals and mobile-friendliness are direct ranking factors.
Off-page SEO is primarily about backlinks, which are links from other websites pointing to yours. Search engines treat backlinks as votes of confidence. The more high-quality, relevant sites that link to your content, the more authority your domain accumulates.
Effective off-page SEO strategies include guest posting on complementary sites, creating linkable research or data assets, and building relationships with industry publications. The key is quality over quantity. A single backlink from a well-regarded industry site carries more weight than dozens of links from low-authority directories.
Without genuinely valuable content, none of the technical optimization in the world will move the needle. Google's algorithm has become increasingly sophisticated at distinguishing between content that was created to rank and content that was created to serve the reader.
The brands that win at SEO consistently are the ones producing content that their audience would seek out even if search engines did not exist. This principle should guide every content decision you make.
Search Engine Marketing uses paid advertising to place your web pages at the top of search engine results pages. We call this a rent-to-own approach: you pay for prime positioning while building the organic authority needed to hold those positions without ad spend.
Through platforms like Google Ads, you bid on keywords and phrases that represent your business. When a user searches for something matching your keywords, your ad competes for placement at the top of the results page. You only pay when someone clicks through to your site, which is why this model is often called pay-per-click (PPC).
When you set up a Google Ads campaign, you select target keywords, set a daily or monthly budget, and create ad copy that appears in search results. Google runs an auction for each search query, weighing your bid amount against your ad's Quality Score, which factors in ad relevance, expected click-through rate, and landing page experience.
This means that simply outbidding competitors is not enough. Brands that invest in high-quality landing pages and ad relevance can often win top placements while spending less per click than competitors with weaker ads.
SEM is particularly valuable in several scenarios:
The trade-off is clear: SEM delivers immediate results, but those results are directly tied to your budget. Stop spending, and the traffic stops.
It is worth noting that a meaningful percentage of users deliberately skip paid ads in search results. These users prefer organic listings, either out of habit or because they associate organic results with greater trustworthiness. By relying exclusively on SEM, you miss this segment entirely.
The honest answer is that the right balance depends on your specific situation. It depends on your industry, your goals, your budget, and the time horizon you are working with.
SEO is the better investment when you have more time than budget. If you can commit to producing high-quality content consistently, building backlinks through outreach, and keeping your site technically sound, then SEO will deliver compounding returns over time. Once you earn a top-three organic position for a valuable keyword, the ongoing cost of maintaining that position is a fraction of what it would cost to hold the same visibility through paid ads.
SEO is also essential for building long-term brand authority. When your brand consistently appears in organic results for industry-relevant searches, it reinforces credibility with potential customers in a way that paid ads cannot replicate.
SEM is the better choice when you need results now. If you are launching a new product, entering a new market, or running a time-sensitive promotion, SEM gets you in front of the right audience immediately. It is also valuable for testing. Before investing months of effort in SEO content for a given keyword, you can run paid ads to validate whether that keyword actually drives qualified traffic and conversions.
SEM is also a practical necessity in highly competitive verticals where organic ranking timelines stretch into years rather than months.
The most effective search marketing plans use SEO and SEM together as complementary strategies rather than competing alternatives.
Here is how the combination works in practice. You use SEM to drive immediate traffic and conversions while simultaneously investing in SEO content and technical optimization. As your organic rankings improve, you can gradually shift budget away from paid keywords where you now rank organically. Over time, your cost per acquisition decreases because a growing share of your traffic comes from organic search.
This is the rent-to-own model. You pay first for positioning, and you eventually own that positioning through the strength of your content and domain authority. Brands that execute this strategy well often see their overall marketing ROI improve significantly as organic traffic begins to supplement and eventually replace paid traffic for key terms.
Building a balanced plan requires more than simply running SEO and SEM in parallel. It requires coordination between the two.
Start by understanding where you stand. Identify the keywords you currently rank for organically, the keywords you are paying for through SEM, and where the gaps exist. Tools like Google Search Console, SEMrush, and Ahrefs can provide this data.
Classify your target keywords by purchase intent (informational, navigational, transactional) and competitive difficulty. High-intent, high-competition keywords are good candidates for immediate SEM investment. Lower-competition, informational keywords are often better served by SEO content that builds topical authority.
One of the most underutilized advantages of running both channels is the data feedback loop. Your SEM campaigns generate real conversion data that reveals which keywords, messaging, and landing pages drive revenue. Use this data to prioritize your SEO content calendar and allocate resources to the organic keywords with the highest proven revenue potential.
As your SEO efforts produce results, systematically reduce SEM spend on keywords where you have achieved strong organic positions. Reinvest that budget into new keyword opportunities or higher up the funnel where organic coverage is still thin.
Track search marketing performance as a combined channel. Monitor total search traffic (paid plus organic), blended cost per acquisition, and the ratio of organic to paid traffic over time. The goal is to see the organic share increase steadily while overall search traffic and conversions grow.
SEO and SEM are not competing strategies. They are two sides of the same coin, and the brands that treat them as a unified system consistently outperform those that pick one or the other.
If you are early stage with limited organic authority, start with SEM to generate traffic and revenue while you build your content foundation. If you have been running ads for years but have neglected SEO, now is the time to invest in the organic side before rising CPCs erode your margins.
The goal is a search presence that delivers both immediate results and long-term compounding value. That only happens when SEO and SEM work together.
Over the last few years, much has been written about the decline of text. In 2018, The New York Times boldly asserted (in print 🤔) that we were living in a post-text world.
For a society that considers written language to be one of the greatest human accomplishments, it may seem like a far-fetched concept—but the numbers don’t lie. Americans are trading in text for audio and video in every format available.
According to Edison Media Research, over 100 million Americans listen to podcasts monthly, and they tune in to an average of six podcasts each week. YouTube reports that people watch a billion hours a day on their service. In 2020, Netflix pledged to spend $17 billion on content—up from $15 billion in 2019—and Apple estimated they would spend $6 billion.
The abundance of content is likely the culprit behind our ever-narrowing attention spans. When Microsoft conducted a study measuring people’s attention spans in 2000, the results showed the average person can focus on any one thing for about 12 seconds. Fifteen years later, that dropped to 8 seconds—just under the 9-second attention span of a goldfish. Yeesh. Good for goldfish, I guess.
If a picture is worth a thousand words, a video can communicate a novel in a few short minutes. A well-executed video helps consumers instantly understand your product’s purpose and benefits.
Get all the value of great video content without any of the stress.
Videos connect with the consumer on an emotional level and help foster trust in your brand. Best of all, videos perform. Diode Digital found that online videos are 600% more effective than print and direct mail combined. According to Optinmonster, 83% of video marketers say video helps them with lead generation, and 80% say video has directly helped increase sales.
Videos are incredibly easy to access and view. Whether they’re consumed from the couch or a crowded train, watching a video feels like a break for your brain, not a challenge. They’re often education masked as entertainment, and perhaps that’s why they’re so effective. On average, consumers retain 95% of messages they watch in a video compared to 10% they read in text. Merely mentioning the word video in an email subject line can increase the click-through rate by 13%. And according to Hubspot, featuring a video on your landing page can increase your conversion rate by 86%.
Video has always been a popular medium, but the advent of social media and the ease with which users can share content is the real secret sauce behind its newfound fame. Videos on social media generate 12 times more shares than text and images combined. Once content is shared, advertisements are perceived as personal recommendations, creating a far greater chance for conversion.
The majority of consumers (73%) claim they have been influenced by a brand’s social media presence when making a purchase, and an overwhelming 83% are more interested in purchasing a product or service when they've received a recommendation from a friend or family member. Considering today’s (virtual) circle of friends and family is larger than ever, the possibilities are endless.
In the past, utilizing video was a marketing strategy small companies felt they couldn’t afford. Today, they can’t afford not to. By 2022, videos are projected to make up 82% of all consumer internet traffic. The good news? Creating impactful videos is far more affordable today than it was 20 years ago. It’s well within your grasp, and if the research is right, you’ll receive a significant return on your investment.
EmberTribe now offers full-service video packages that bring your brand into the 21st century, in style. Contact us for more information.
TikTok’s easy-to-consume video content is being watched by millions of people every day from all around the globe — and it’s relatively simple to understand why there’s growing popularity for TikTok ads. And if you've been keeping up with the news, video content is the future of digital marketing.
If you’re curious about advertising on TikTok but don’t know where to start, then we’ve got you covered! We’ve done the dirty work for you (we mean research), and put together this guide to give you all the things you need to understand TikTok ads like never before.
Understanding how campaigns are structured can help you set up better target audiences, design better materials, and spend your budget effectively. TikTok allows you to organize your ads using three levels: campaigns, ad groups, and ads.
These levels will help you in expanding your reach, improving your ad’s overall performance, and achieving your goals. But, first things first — to get started advertising on TikTok, you will need to have a TikTok For Business account.
Click Get Started once you’re on the TikTok Ads homepage.
You must provide your business details because your account has to be approved by a TikTok representative before you can start creating your ads.
Once you’re done filling out the form, a representative will get in touch with you within 48 hours to set up your account.
Note: TikTok Ads is currently only available in certain regions (other than the USA) but you will be able to sign up for a TikTok ad account directly if you’re located in India, Vietnam, Japan, Taiwan, Malaysia, Indonesia, or Thailand.
You will have access to the TikTok Ads dashboard once your TikTok advertising account is up and running. Click on the Campaign button at the top of the page and then click Create.
Note: You may have more options available to you depending on where you’re located.
The campaign budget is unlimited with a minimum of $50 by default. But, of course, you can set a daily or lifetime budget limit. This means that your ad groups will stop once you've reached your spending limit.
What’s the difference between daily and lifetime budget? Setting a lifetime budget would allow your ad campaign to reach as many people and as soon as possible. A daily budget, on the other hand, would allow your ad campaign to steadily penetrate your target market over a certain period.
After setting up a campaign, ad groups come next.
To get the best results among international audiences, choose Automatic Placement. Doing so will allow your ad to appear on TikTok partner apps including BuzzVideo (Japan), TopBuzz (US and BR), Babe (Indonesia), and the News Republic which, as result, will reach more people and drive more traffic.
If you choose Select Placement, you can manually choose where your ads appear.
Depending on your campaign objective, you can choose from two promotional types: app install or website. Some campaign objectives set this by default.
When the Automated Creative Optimization option is turned on, the system will automatically generate combinations from your images, videos, and ad texts. This means that you will get ready ad combinations.
Customize your audiences in your ad group targeting. You can use your customer’s contact data, website traffic, app activity, or ad engagement or by uploading IDFA & GAID. You can also create a pixel-based audience or lookalike audience (users who are similar to your clients).
Once your audience targeting is complete, you can configure the budget (no less than $50) and schedule for your ad group.
You may be able to customize the bidding and optimization of your ad budget spend. The higher your bid, the more likely your ad will be seen by your target audience over your competitor’s ads.
Note: Once your ad group is created, the following settings can’t be changed anymore:
Once your ad group is configured, you can proceed to upload your new ad.
TikTok Ads supports two formats: videos and images. If you opt for images, TikTok will group them into a video for you.
Technical requirements:
You can upload your photo or choose one from the pre-selected images from your video.
Once you have finished creating your ad, you can use TikTok’s ad preview tool to see how your ad will look on mobile devices.
The ad text will be shown above your ad. TikTok supports 12-100 English characters. Reminders:
TikTok Ads now offers 22 calls-to-action you can choose for your ads depending on what is applicable for your ad:
TikTok offers several options for paid advertising, and they are as follows:
The ad that appears in TikTok’s native news feed on the For You page (similar to Instagram story ads). In-Feed videos appear in the feed as a part of the video queue when users are exploring content.
The ad appears when TikTok users open the app and completely take over the screen for a few seconds to create images, GIFs, and videos.
The ad appears on the Discovery page and encourages users to participate in user content creation challenges about the campaign hashtag. Challenges usually last for about 6 days.
The ad appears as branded lenses (similar to Instagram or Snapchat filters), stickers, and other 2D/3D/AR content for TikTok users to use in their videos.
Luckily, you can checkout support pages and creative tips on TikTok for any ad you want to run. TikTok also supports a suite of creative tools for the ad platform:
Video Template is a tool that makes creating video ads faster and easier than ever before. With this tool, you can simply create a video ad by selecting a template and uploading your existing photo assets, text, and logos.
To help you choose the right background music to create beautiful video ads, TikTok Ads Manager offers the Smart Video Soundtrack tool. You will be able to upload videos with one click, and the system will automatically select appropriate music material based on your videos.
You can also change the music and adjust both the video volume and music volume for your ads. You can even try different background music to test their effect on ad delivery performance.
Automated Creative Optimization helps in managing your ads by automatically finding high-performing combinations of your creative assets--or in other words, takes the creative heavy lifting off your shoulders and into the hands of a clever optimization AI. With this tool, you will be able to upload images or videos, write some ad text, and select your call-to-action (CTA) buttons.
TikTok’s system will then automatically combine your creative assets into multiple ads for your campaign which will be explored, evaluated, and optimized continuously to find the optimal combination for your campaign. The best creative, then, will be presented to your target audience based on the tested combinations.
GIFs have become a universal language on the internet. From blog posts and email newsletters to social media and internal communications, animated GIFs add personality, break up long-form content, and convey reactions in ways that static images and plain text simply cannot match.
But for teams that take SEO seriously, the question is valid: are GIFs helping your content strategy, or are they quietly undermining your search rankings?
The short answer is that GIFs, when used thoughtfully and optimized properly, can enhance your content without damaging your SEO performance. The longer answer involves understanding how Google handles animated images, where the risks actually lie, and what optimization techniques keep your site fast while preserving the engagement benefits that GIFs provide.
Google crawls GIFs the same way it crawls any other image format. The search engine reads the file name, alt text, surrounding context, and page metadata to determine what the image represents and how relevant it is to a given search query.
This means the standard image SEO best practices apply to GIFs just as they do to JPEGs and PNGs:
email-marketing-workflow.gif is far more useful to Google than giphy-12345.gifWhere GIFs differ from static images is in file size and rendering behavior, both of which have indirect but significant effects on SEO through page performance metrics.
GIFs do not directly hurt your search rankings. What hurts your rankings is slow page load times, and GIFs are one of the most common contributors to bloated page weight.
A single unoptimized GIF can easily reach 5-10 MB -- larger than entire web pages should be. When a page loads multiple uncompressed GIFs, the cumulative effect on Core Web Vitals can be severe:
Google has made page experience a ranking factor, which means anything that degrades load speed -- including oversized GIFs -- can pull your content down in search results.
The solution is not to stop using GIFs. It is to optimize them properly so you get the engagement benefits without the performance penalty.
There are several proven techniques for keeping GIFs fast-loading without sacrificing quality or visual impact.
The most straightforward optimization is reducing file size through compression. Several approaches work well:
A well-compressed GIF should typically be under 1 MB. If your GIF exceeds 2 MB, it is worth revisiting the source material or considering an alternative format.
For larger or longer animations, converting GIFs to HTML5 video formats (MP4 or WebM) is one of the most effective optimizations available. Video formats use modern compression codecs that deliver the same visual output at a fraction of the file size.
A 5 MB GIF can often be converted to a 200-500 KB MP4 that looks identical to the viewer. The implementation uses the HTML tag with autoplay and loop attributes to replicate the GIF experience:
<video autoplay loop muted playsinline>
<source src="animation.webm" type="video/webm">
<source src="animation.mp4" type="video/mp4">
</video>This approach is particularly valuable for hero sections and above-the-fold content where page speed has the greatest impact on both SEO and user experience.
Lazy loading defers the loading of GIFs that are below the fold until the user scrolls to them. This reduces initial page load time and improves Core Web Vitals scores without removing any content.
Modern browsers support native lazy loading through a simple attribute:
<img src="reaction.gif" alt="Description" loading="lazy">For more granular control, JavaScript-based lazy loading libraries like lazysizes offer features like placeholder images, fade-in effects, and custom threshold settings.
GZIP compression at the server level can reduce GIF transfer sizes by up to 70% without any change to the original file. Most modern web servers and CDNs support GZIP or Brotli compression, and enabling it is typically a one-time configuration change.
Check with your hosting provider or CDN to confirm that compression is enabled for image assets. This optimization benefits all images on your site, not just GIFs.
GIF optimization is not purely an SEO concern. Accessibility compliance affects both user experience and search performance, and Web Content Accessibility Guidelines (WCAG) have specific requirements for animated content.
WCAG 2.1 requires that any animation that starts automatically and lasts longer than five seconds must include a mechanism for the user to pause, stop, or hide it. This matters for SEO because:
Practical ways to meet accessibility requirements for GIFs:
prefers-reduced-motion CSS media query to serve static alternatives to users who have requested reduced motion in their system settingsAlt text for GIFs should describe both the content and the action depicted. Unlike static images where you describe what is shown, GIF alt text should convey what is happening:
Descriptive alt text serves double duty: it makes your content accessible to screen reader users and gives Google additional context for understanding and ranking your content.
While the risks of GIFs are primarily performance-related, the benefits are engagement-related -- and engagement signals do influence search rankings.
Content with well-placed GIFs tends to keep readers on the page longer. Animated visuals break up walls of text and give readers visual anchors that maintain interest. Since time on page is a behavioral signal that search engines monitor, GIFs can indirectly support your rankings when they contribute to a better reading experience.
Pages that use GIFs strategically -- as visual explanations, process demonstrations, or reaction moments -- tend to have lower bounce rates than text-only pages. When readers stay and scroll rather than bouncing, Google interprets this as a positive quality signal.
Google's quality evaluators look at whether content provides a good user experience. Pages that use multimedia elements thoughtfully -- including GIFs, images, and video -- score higher on user experience criteria than pages with minimal visual content.
This is particularly relevant for content marketing strategies where the goal is creating comprehensive, authoritative resources on a topic. GIFs can serve as visual evidence, process demonstrations, or data visualizations that add genuine informational value to the page.
Content that includes GIFs is more likely to be shared on social media and linked to from other websites. While social signals themselves are not a confirmed ranking factor, backlinks from other sites remain one of the strongest ranking signals in Google's algorithm. Content that earns natural backlinks through shareability and engagement value will outperform content that does not.
Based on the data and best practices covered above, here is a framework for incorporating GIFs into your content development strategy without compromising SEO performance:
GIFs will not ruin your SEO -- but unoptimized GIFs absolutely can. The format itself is neutral in terms of search rankings. What matters is how you implement it.
When GIFs are compressed, properly tagged with alt text, lazy-loaded, and used strategically to enhance the reader experience, they become an asset to your content strategy. They keep readers engaged, reduce bounce rates, and make your content more shareable -- all signals that support stronger search performance over time.
The key is treating GIFs as a deliberate content element rather than decoration. Every GIF on the page should earn its place by adding informational value, illustrating a concept, or enhancing the reader's experience in a way that static content cannot.
With social media advertising becoming more and more efficient and targeted every day, we’re often left to wonder what little details we can tweak to make a massive difference for the visibility of a brand.
One of the factors that can help your campaign objectives are ad formats. Some of the ad formats that you may be used to interacting with across social media platforms include:
But does one ad format rule them all?
Mixing up ad formats can benefit your brand. By using various methods to communicate your current campaign, you’re able to increase brand perception positively by 8 percent.
Ad formats shouldn’t necessarily be selected simply because they look better or it’s your personal preference. Instead they should be chosen according to the objective you’ve set. Some ad format types are more finely tuned to different objectives and audiences.
Let’s take a look.
Trying to get your foot through the door?
If you’re at a stage in your business where you want top-of-funnel audiences to recognize your brand, or perhaps you’ve launched a new product that you want to raise awareness, your priority should be: impressions and reach.
This is where it gets a bit tricky. Your unique views (impressions) are driven by whether or not your ads were engaging to target audiences.
In a perfect world, an ad would go viral, right? With hundreds of thousands of viewers sharing your content it makes sense that you would be getting more out of your ad spend. However, to be realistic, not every (or any) of your ads can go viral and quality is hardly a factor in anything going viral at all. So you should never formulate their strategy relying on that.
Instead, you should focus on using ad formats that are best suited to increase awareness, that consistently get good impressions and engagement. In most cases, that means video ads.
Video ads regularly achieve higher engagement rates, and can be extremely effective at persuading audiences to interact with your ad.
In order to convert customers you have to make sure that you are also driving traffic of the right leads. These two ad formats have been proven to help drive conversions.
A carousel ad is perfect for driving high-intent traffic to your site. The ads stand out and lead directly to a product that a user clicks on, making their journey short and easy.
Video ads are also a great tool for conversions as people get invested and often check out your website. A video format also allows a brand to relay all the necessary information that it needs to give out in order to convince a customer of their unique selling point.
At the end of the day, ad formats are very relevant to what your campaign is trying to achieve. However, you cannot drive a social media advertising campaign solely on what format you pick.
For example, if you pick image ads you must imbed it with a witty copy to captivate audiences. A video has to be relevant and informative, not confusing or off-putting. The ad format is just a piece of the puzzle...if you get the other pieces wrong, viewers will dismiss your ads without a second thought.
Whatever ad format you’re using, it’s crucial that you have Pixels set up so that you can retarget the people who may have seen your top-of-funnel and middle-of-funnel ads. Without your Pixel set up properly, you’re basically working on that same puzzle with missing pieces you’ll never get back.
As always, finding the best ad format for your objectives is a matter of experimentation and iteration. As you set up your campaigns, consider which ad formats you want to test with different objectives. Best practices are only as good as the results you get from them!
There is a phrase we repeat often at EmberTribe: always be testing.
Testing, especially structured, methodical testing, is the foundation of sustainable marketing performance. The most effective growth marketing strategies are built on the scientific method applied to advertising: develop a hypothesis, design a test, analyze results, and iterate based on data.
This approach stands in direct contrast to the "set it and forget it" mindset that plagues most advertising programs. Running ads without a structured testing framework is essentially gambling with your budget. You might get lucky, but you cannot replicate luck, and you cannot scale what you do not understand.
Growth marketing relies on repeatable processes to develop hypotheses, discover results, draw conclusions, and iterate on findings. This is smart testing, and the five case studies below demonstrate exactly how it translates into measurable business results.
Before diving into the case studies, it is worth understanding why most paid advertising programs fail to reach their potential.
The typical approach looks like this: a brand creates a handful of ads based on internal assumptions about what will resonate, launches them with broad targeting, and waits for results. When performance is mediocre, the response is usually to increase budget or swap in new creative, again based on assumptions rather than data.
Smart ad testing takes a fundamentally different approach. It treats every campaign as an experiment with controlled variables:
By isolating and testing these variables systematically, you move from guessing to knowing. The following case studies illustrate what happens when brands commit to this methodology.
Result: Second highest sales day ever, trailing only Black Friday
Read the full case study here.
A gift and accessories brand came to EmberTribe looking to expand its cold audience reach ahead of a major new collection launch. Rather than relying on a single creative concept and hoping it would land, we built a systematic testing program.
The approach: We launched multiple campaign ads spanning a variety of messaging angles, from product-focused to lifestyle-oriented to value-driven. Each angle was tested against distinct audience segments to identify which combinations of message and audience produced the strongest engagement and purchase signals.
The insight: The winning creative was not the one the brand's internal team would have predicted. Testing revealed that a specific messaging angle resonated far more strongly with cold audiences than the brand's default positioning.
The result: Armed with this data, we rapid-tested ads for the new collection launch to identify winning creative before committing significant spend. The launch produced the brand's second highest sales day in company history, surpassed only by Black Friday, a day with built-in consumer demand.
Key takeaway: Testing before a major launch reduces risk and amplifies results. The cost of running test campaigns is a fraction of the cost of launching with the wrong creative and wasting your biggest promotional window.
Result: 8.77x return on ad spend
Read the full case study here.
A sports coaching subscription service faced a common challenge: they could not find enough qualified audiences on Facebook to validate their advertising strategy. Their target market was real, but conventional interest-based targeting was not surfacing it.
The approach: Instead of assuming we knew the audience, we treated audience discovery as the first testing objective. We began running traffic across multiple targeting approaches to identify which generated the best engagement signals and build the brand's Pixel data from scratch.
The insight: Lead generation campaigns offering valuable content (an ebook) proved to be the most effective audience-building mechanism. Each download gave us conversion data that refined our targeting further, creating a compounding improvement loop.
The result: By continuing to optimize ads for audience definition, urgency messaging, and cost efficiency, the campaign achieved 8.77x ROAS, an exceptional return for a subscription-based service with a niche audience.
Key takeaway: When your target audience is difficult to identify through standard targeting options, use testing as a discovery tool. Let the data reveal your audience rather than forcing assumptions onto the platform. This approach is especially valuable for brands with unique value propositions that do not fit neatly into predefined interest categories.
Result: 2.71x ROAS through targeted audience refinement
Read the full case study here.
A children's clothing boutique had a strong product but faced a significant challenge: their price point was higher than most competitors in the children's wear market. Generic audience targeting was attracting price-sensitive shoppers who were unlikely to convert at premium pricing.
The approach: We extensively tested creative formats for cold audiences segmented by interests, behaviors, and lookalike profiles. But the real breakthrough came from restructuring the strategy entirely, moving from broad reach campaigns to a testing-and-refining approach focused on smaller, highly targeted audience segments.
The insight: Consistent retargeting of all engaged users proved to be a critical component. Visitors who had already interacted with the brand but had not purchased needed multiple touchpoints before converting at the higher price point.
The result: The combination of refined cold audience targeting and persistent retargeting delivered 2.71x ROAS, transforming what had been a traction-focused campaign into a genuine revenue driver.
Key takeaway: Premium products require a different testing methodology than commodity products. Price-sensitive audiences need to be filtered out early, and retargeting becomes essential to convert the qualified prospects who need more time and exposure to justify a higher purchase price.
Result: 400,000 unique user sign-ups per month
Read the full case study here.
This client needed to scale user acquisition through Facebook traffic, but the target audience, competitive landscape, and optimal messaging were all unknowns at the start of the engagement.
The approach: EmberTribe began with extensive market research, analyzing the client's target audience, competitors' advertising campaigns, and competitors' content strategies. This research informed the initial hypotheses that guided the first round of testing.
The insight: Creating and testing hundreds of ad variations was necessary to find the winners. The process was not about creating one perfect ad. It was about systematically eliminating underperformers and iterating on the elements that showed traction.
The result: Through continuous testing, iteration, and scaling of winning combinations, the campaign scaled to 400,000 unique user sign-ups per month. This kind of scale is only achievable when you have a testing framework that identifies what works and enables confident budget allocation.
Key takeaway: Scale requires volume testing. You cannot find the winning ad combinations by testing five or ten variations. Systematic testing of hundreds of variations across audience, creative, and copy variables is what separates campaigns that plateau from campaigns that scale. A strong ad creative testing framework is the foundation of scalable acquisition.
Result: 300% lift in revenue compared to the previous period
Read the full case study here.
A high-end lingerie brand needed to communicate product fit, a critical purchase factor, through digital advertising. Static images alone could not convey the comfort and quality that differentiated the brand from competitors.
The approach: We focused testing on video content showing models moving in the products, combined with testimonials, social proof from awards, and concise copy addressing the discomfort that many consumers associate with the product category.
The insight: Our team tested and iterated extensively across multiple creative formats including dynamic broad reach targeting, single images, videos, carousels, and Dynamic Product Ads (DPAs). The video-first approach consistently outperformed static creative, but the specific combination of video format, testimonial integration, and copy framing required significant testing to optimize.
The result: The testing program delivered a 300% lift in revenue compared to the previous period, proving that creative format testing is as important as audience testing for brands where product experience drives the purchase decision.
Key takeaway: When your product's key differentiator is experiential (fit, feel, taste, usability), video creative that demonstrates that experience will likely outperform static imagery. But you still need to test the specific execution: format, length, messaging angle, and proof elements.
Across all five case studies, the winning formula is consistent:
You do not need a massive budget to start testing smarter. Begin with these fundamentals:
The brands that treat advertising as a discipline, grounded in structured experimentation rather than creative guesswork, are the ones that consistently outperform. These five case studies prove it, and the methodology is available to any brand willing to commit to the process.
⏱️ This post is part of a blog series, “Great Scott! The Future of Marketing is...” that will answer questions about marketing trends from emerging technologies to changing views about the role and purpose of marketing.
From the Four Ps to the Four Es: Time to Remix the Traditional Marketing Mix
In 1960, Xerox introduced the first photocopier, minimum wage was $1, and cassette tapes were on the verge of being invented. Our phones were rotary, our news was delivered by hand, and milk men were heartily employed.
It was also the year that marketer and academic E. Jerome McCarthy introduced the Four P’s—product, price, place, and promotion—in his book Basic Marketing: A Managerial Approach. This foundational text has been taught in university marketing courses ever since, leading to widespread acceptance of the Four P’s as the pillars of a solid marketing framework.
Considering milk men and cassette tapes feel several lifetimes behind us, it’s not hard to fathom that this paradigm might be in need of a face lift (which interestingly, has been around since 1916).
McCarthy’s first P, product, refers to the tangible good or intangible service being sold to consumers. Marketers must have a solid grasp on their product’s value, strengths, and weaknesses. What makes your product unique? Can you find it on every street corner? How will you stand out from the competition?
Long considered to be the primary driver of sales, price impacts everything from profit margins to perception and is particularly important if you’re entering into a crowded market, which almost everyone is.
Place is the physical or digital location where your product can be purchased, and promotion refers to the ways in which you disseminate information about your product.
In 2009, thought leader and CEO of Ogilvy & Mather, Brian Fetherstonhaugh, proposed a new formula that replaces the Four P’s with the Four E’s—experience, exchange, every place, and evangelism—repositioning the marketing framework to center around delivering meaningful value to the customer.
In Fetherstonhaugh’s new model, experience is the new product. It’s no longer enough to simply fill the need provided by the product itself. Today’s consumer is looking to buy an experience, and every moment they invest in your brand factors into their ultimate satisfaction. This is especially true for e-commerce and SaaS companies, whose interactions and customer service form the basis of the product itself.
Fetherstonhaugh posits that price has been replaced by exchange. So much is offered for free today that brands cannot depend on price alone. Price now represents an exchange for value, and that value includes the entire customer journey experience, before and beyond the point of purchase.
Thanks to the most transformative invention of our lifetimes (hint: you’re holding it), place becomes every place. We live in an era of immediateness, where almost anything is obtainable from the palm of our hand and deliverable to our doorstep within hours to days. Brands need to meet customers where they’re at, whether that be a physical location or online via your website, social media, or other channels.
In 1960, promotion meant utilizing various channels controlled by large media organizations. Today, promotion is replaced by evangelism. Depending on their following, any one of your customers holds the same power to reach the masses. Social media has granted word-of-mouth marketing unlimited potential. Marketers must embrace customers’ power and inspire them to be ambassadors for the brand.
The silver lining to this new power dynamic? If marketers provide a valuable experience with a meaningful exchange and meet customers where they’re at, placing a megaphone in their hands is a good thing. Transparency is welcomed by those who have nothing to hide. And similar to earned versus paid media, positive testimonials carry more weight. One study found that online reviews impact 67.7% of respondents' purchasing decisions.
What’s the takeaway here? The future of marketing can be summed up with an age-old mantra: the customer is king. Scratch that: customer-generated content is king, and if you execute the Four E’s correctly, you’ll reign supreme.
Facebook unveiled a new way of monetizing live online events in 2020 and we were quick to take this new feature for a test drive.
Before we give you the details of our experience, first let’s take a look at the details of paid online events.
The need for Facebook paid online events arose from COVID-19 shutdowns that required large gatherings to either shut down or move to a totally virtual format. Enterprising businesses began using Facebook Live broadcasts more frequently to engage customers even when they couldn’t be together.
Facebook paid online events allow businesses to monetize their live online events by charging a one-time access fee collected upon guest registration. The goal is that businesses can create an event, get registrants, and collect fees all in one place—and then host their event from that same platform.
This is a pretty neat, accessible idea, especially for businesses with fewer resources on-hand to facilitate online events.
Your page is eligible for paid events as long as you’re in compliance with:
✔️ Facebook's Partner Monetization Policies
✔️ Paid Online Events Terms and Conditions
✔️ Apple's App Store Guidelines for In-App Purchases
✔️ Google Play’s Monetization and Ads Policy
Plus, your Page has to be in a region where paid online events are available.
You can check your Page’s eligibility for monetization by going to Creator Studio > Monetization > click the View Page Eligibility button in the Status widget at the top of the page.
💡 Promote your event to increase registrations and raise awareness to new audiences.
💡 Start your live stream early to tackle those pesky technical difficulties that can occur when starting an event online.
💡 Communicate expectations for your event so that registrants know what’s going to happen. Post a schedule in your event description or in posts on the event.
💡 Change the date and time if you have no purchases but still want to hold the paid event. This will give you more time to reach registrants.
💡 Only post content you have the rights to and make sure it’s in compliance with community guidelines.
EmberTribe scheduled a paid online event for one of our clients and ran an event response campaign to promote it. Here’s what we learned from our first experience with paid online events through Facebook.
The pros: solid targeting, good clickthrough rates, and good CPMs.
The cons: with $1000 spent, we only got 4 sales and $80 in revenue.
What we learned: While it’s possible that not enough people were interested in the topic or the price was too high, we believe that ultimately the problem is with event response campaigns themselves.
With event response ads, people don't even need to visit your event page. They can just click "interested" and continue scrolling through their feed. We theorize that's what most people who saw the ads were doing.
Our takeaway: Paid online events might be successful if you have really good organic reach, but we’re now wary about putting a big advertising budget behind them. If you do run an event response campaign, it's probably best to just do retargeting.
Facebook made its recommendation guidelines public, and there is a lot for marketers to unpack. With ongoing pressure on the platform to better manage problematic content, this move represents a significant step toward transparency for businesses and content creators operating on both Facebook and Instagram.
Understanding these guidelines is not optional for brands that rely on organic reach. Content that violates recommendation criteria will not be surfaced to new audiences -- effectively limiting your distribution to existing followers only. For growth-focused companies, that distinction can mean the difference between a post reaching 500 people and 50,000.
Before diving into the restrictions, it helps to understand what Facebook recommendations actually are. Recommendation experiences are the platform's algorithmic surfaces that introduce users to content from accounts they do not already follow. These include:
These recommendation surfaces represent some of the most valuable organic real estate on the platform. When your content qualifies for recommendations, it reaches users who are predisposed to engage with your brand -- but have not yet discovered you. Losing access to these surfaces significantly limits organic growth potential.
Facebook has organized its recommendation restrictions into five categories. Content in these categories is allowed to remain on the platform but will not be recommended to users who do not already follow the account.
This category targets content that, while not explicitly violating community standards, sits close enough to the line that Facebook does not want to amplify it. Examples include:
The resharing provision is particularly important for brands. Even if your original content is clean, resharing a borderline post from another account can affect your recommendation eligibility.
Facebook applies extra scrutiny to content in categories where misinformation can cause real-world harm:
For brands in the health, wellness, or financial services space, this means your content strategy needs to be built on substantiated claims and educational value rather than hype-driven messaging. Factual, well-sourced content is far more likely to qualify for recommendations than promotional material.
This category is essentially Facebook's war on engagement bait -- tactics that generate clicks and interactions but leave users feeling annoyed or deceived:
For marketers accustomed to using contests as a growth lever, this restriction changes the calculus. While contests are still allowed, they will not be amplified through recommendations. That means you need to weigh the value of engagement from existing followers against the loss of potential discovery by new audiences.
Facebook's quality standards target content that does not meet a minimum bar for originality and credibility:
This category reinforces the importance of original content creation. Brands that rely heavily on curating and resharing third-party content may find their recommendation eligibility declining over time. Investing in original thought leadership, proprietary data, and unique perspectives is the more sustainable path to organic reach.
The final category addresses factual accuracy:
For businesses, the practical implication is straightforward: ensure every claim in your social content is accurate and can be substantiated. A single post flagged by fact-checkers can impact your entire page's recommendation eligibility.
The recommendation guidelines create a clear dividing line between content that can grow your audience and content that only reaches people who already follow you. For brands investing in organic social as a growth channel, optimizing for recommendation eligibility is now a core strategic consideration.
Recommendation restrictions do not operate in isolation. Facebook's algorithm evaluates pages holistically, meaning a pattern of posting restricted content can suppress the recommendation eligibility of your entire page -- not just individual posts. One borderline post will not destroy your reach, but a consistent pattern will.
This is why regular content audits matter. Review your posting history through the lens of these five categories and remove or archive content that could be flagged. Think of it as maintaining your page's algorithmic credit score.
Brands that have been banned from Instagram Ads or Facebook Ads face additional penalties: their pages will not be recommended at all. This creates a compounding problem where advertising policy violations bleed into organic performance.
For brands running paid campaigns alongside organic content, maintaining clean ad accounts is now doubly important. An ad disapproval issue does not just affect your paid performance -- it can throttle your organic growth as well.
Based on these guidelines, here are actionable steps every social media team should implement.
Review your page's content history and align it with Facebook's recommendation criteria. Pay special attention to:
Remove or archive anything that could be pulling down your page's overall recommendation eligibility.
If your brand operates multiple Facebook pages that post identical or near-identical content, deactivate the redundant ones. Facebook's quality signals penalize pages that appear to exist solely to amplify the same content across multiple accounts.
Consolidate your social presence around a single authoritative page with original content.
Pages that have purchased likes, followers, or engagement in the past will not be recommended. If your page has a history of bought followers, consider whether the inflated follower count is actually hurting you more than helping. A page with 10,000 genuine followers will outperform a page with 100,000 purchased followers in the recommendation algorithm.
Follower quality also affects your engagement rate, which is a key input to Facebook's distribution algorithms. Low engagement rates signal to the algorithm that your content is not resonating -- further reducing reach.
The common thread across all five restriction categories is that Facebook wants to recommend content that genuinely benefits users. Content that educates, informs, entertains, or inspires will always outperform content designed to manipulate engagement metrics.
Practical ways to create recommendation-eligible content include:
Facebook regularly updates its recommendation guidelines as the platform evolves. What qualifies for recommendations today may not qualify tomorrow, and new surfaces for recommendations are added regularly.
Assign someone on your team to monitor the Facebook Business Help Center and adjust your content strategy as policies change. Proactive adaptation is always less costly than reactive damage control.
These recommendation guidelines reflect a broader shift across all social platforms toward quality-first content distribution. The algorithms that power content recommendations are increasingly sophisticated, and platforms are rewarding authenticity, originality, and user value while penalizing manipulation and low-effort content.
For brands that have always prioritized genuine value creation, these guidelines are not a threat -- they are a competitive advantage. As platforms tighten their criteria, brands that cut corners will lose distribution while those that invest in quality will gain it.
The bottom line: align your content strategy with what Facebook's algorithm wants to recommend, and the platform will do the distribution work for you. Fight against it, and you will find yourself paying for every impression.
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